Terms of service

Freethepine, (hereinafter also referred to as “Company”, “we”, “our” or “us”) operates
www.thepineappleambassadors.com (“Website”) and offers a wide range of luxury bags and
clothes collection. (“Services”). These Terms of Service (“Terms”) govern the Products and use
of the Services provided by the Company. By accessing and/or otherwise using the Services in
any manner, you, therefore, agree that you have read and accepted these Terms. We reserve the
right to modify these Terms, without notice, at any time. You understand that your continued use
of the Services after these Terms have been modified constitutes your acceptance of these Terms
as amended.

Regularly checking and reviewing this page ensures that you are updated on the terms and
conditions governing your use of the Services.
If we believe that the modifications are material, we will notify you of the changes by posting a
notice on our Website, or emailing you at the email address provided to us by you, and as we
may deem appropriate. What constitutes a material change will be determined by us, at our sole
and absolute discretion.

AGREEMENT TO TERMS
By accessing this Website, you agree to be bound by the same and acknowledge that it
constitutes an agreement between you and the Company (hereinafter the “User Agreement”).
You may not use the Services if you do not accept the Terms or are unable to be bound by the
Terms. Your use of the Website is at your own risk, including the risk that you might be exposed
to content that is objectionable, or otherwise inappropriate.
The terms ‘customers’, ‘visitor(s)’, ‘user(s)’, “your” and ‘you’ hereunder refer to the person
visiting, accessing, browsing through and/or using the Website at any point in time.

ELIGIBILITY CONDITIONS
In order to use the Website, You need to be 18 (eighteen) years of age or older. The Website may
only be used or accessed by such Persons who can enter into and perform legally binding
contracts under the applicable federal and state laws. Freethepine shall not be liable in case of
any false information is provided by the User including the User’s age and the User and/or his
natural or appointed guardian alone shall be liable for the consequences as per the applicable
federal and state laws.

Freethepine disclaims all liability arising out of such unauthorised use of the Website and any
third-party liability arising out of Your use of the Website if You are a minor.
REGISTRATION, ACCOUNTS, AND PASSWORDS
A User is required to create an account by using an email and password and providing the
necessary details about the User in order to be eligible to use our Services. User(s) are
responsible for the personal protection and security of any password or email you may use to
access the Website. You are responsible for all activity conducted on the Website that can be
linked or traced back to your email or password.
You are obligated to immediately report a lost or stolen password or email to our Customer
Service. If you believe someone has used your password or account without your authorization,
you must notify Customer Service immediately.

We reserve the right to access and disclose any information, including user names of accounts,
and other information to comply with applicable laws and lawful government requests.

EMAIL COMMUNICATION

By purchasing on the Website or otherwise creating an account on the Website, you understand
that we may send you communications or data regarding our products and services. You agree to
receive such communications from us.

Unless such email is necessary to facilitate a transaction, such as to complete a sale or provide
you with information related to a purchase, we will give you the opportunity to opt-out of
receiving these commercial emails from us by following the opt-out instructions provided in
such message(s). Opting out may prevent you from receiving email messages regarding special
offers, improvements, or other updates.
You also agree that all notices, disclosures, agreements, and other communications that we
provide to you by email satisfy any legal requirement that such communications be in writing.
Your consent to receive communications and do business by email, and our agreement to do so,
applies to all of your interactions and transactions with the Company. Please keep us informed of
any changes in your email address so you may continue to receive our communications without
interruption.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit
or cancel quantities purchased per person, per household, or per order. These restrictions may
include orders placed by or under the same customer account, the same credit card, and/or orders
that use the same billing and/or shipping address. In the event that we make a change to or cancel
an order, we may attempt to notify you by contacting the email and/or billing address/phone
number provided at the time the order was made. We reserve the right to limit or prohibit orders
that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all
purchases made at our store. You agree to promptly update your account and other information,
including your email address and credit card numbers, and expiration dates, so that we can
complete your transactions and contact you as needed.

PRODUCT INFORMATION AND PRICING

We strive to provide accurate and up-to-date information about our products on our Website.
However, we do not guarantee the accuracy, completeness, or reliability of the product
information, including but not limited to product descriptions, prices, images, and availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update
information at any time without prior notice.
All prices shown on our website are in and exclude applicable taxes, shipping, and handling fees
unless otherwise specified. The prices are subject to change without notice, and we reserve the
right to refuse or cancel any orders placed for products listed at the incorrect price, whether or
not the order has been confirmed.
The images of the products on our website are for illustrative purposes only and may not
represent the actual product. We cannot guarantee that the colours, sizes, or other product
features shown on our website will be accurate, and we are not liable for any discrepancies
between the product information on our website and the actual product received by the customer.
We encourage you to carefully review the product information, including but not limited to the
product descriptions, prices, and images, before making a purchase. If you have any questions or
concerns about a product, please contact our customer service team for assistance.
Prices for our products and services are subject to change without notice. We reserve the right at
any time to modify or discontinue the Service (or any part or content thereof) without notice at
any time. Special prices may be limited to certain merchandise and quantities in stock. We shall
not be liable to you or to any third party for any modification, price change, suspension, or
discontinuance of the Service.
We reserve the right to modify the contents of this Website at any time, but we have no
obligation to update any information on our Website. You agree that it is your responsibility to
monitor changes to our Website.

OFFERS AND DISCOUNT
The usage of any discount codes requires the code to be entered at the time of checkout to be
valid. It is the responsibility of the customer to ensure that the discount has been applied before
finalizing the order. Please note that discount codes cannot be used simultaneously with other
discount codes or offers. In the event that multiple discounts have been applied, we reserve the
right to refuse service.
USE OF WEBSITE
The Company is not responsible for any damages resulting from the use of the Website by
anyone. You will not use the Website for any illegal purposes. You will (a) abide by all
applicable local, state, national, and international laws and regulations in your use of the Website
(including laws regarding intellectual property), (b) not interfere with or disrupt the use and
enjoyment of the Website by other users, (c) not resell material on the Website, (d) not engage,
directly or indirectly, in the transmission of “spam”, chain letters, junk mail or any other type of
unsolicited communication, and (e) not defame, harass, abuse, or disrupt other users of the
Website, (f) not to do or attempt to do any act which is grossly harmful, harassing, blasphemous
defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful,
or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or
gambling, trolling, propaganda or otherwise unlawful in any manner whatever.
LICENSE
By using this Website, you are granted a limited, non-exclusive, non-transferable right to use the
content and materials on the Website in connection with your personal, non-commercial use of
the Website. You may not copy, reproduce, transmit, distribute, or create derivative works of
such content or information without express written authorization from the Company or the
applicable third party (if third-party content is at issue).

PAYMENT METHOD
The Payments for the Products available on the Website may be made in the following ways:
Payments can be made by Credit Cards, Debit Cards, Apple Pay, Shop Pay, and PayPal.
TRACKING FACILITY
Upon dispatch of the Product, you will receive an email with the details of the tracking number
and the courier company. Orders may also be tracked, by clicking the ‘Order Status’ option on
the Home page of the Website.
WEBSITE SECURITY
You agree to use this website only in accordance with these Terms. In the event that your
unauthorised use of this website results in loss or damage to any person who then brings a claim
against us, you agree to indemnify us for all losses and/or damages arising from such claim.
As a user of this website you undertake:
1. Not use our website in any way that causes or may cause damage to the website or
impairment of the availability or accessibility of the website; or in any way that is
unlawful, illegal, fraudulent, harmful, or in connection with any unlawful, illegal,
fraudulent, or harmful activity or purpose;
2. Not use our website to copy, store, host, transmit, send, use, publish or distribute any
material that consists of (or is linked to) any spyware, virus, Trojan horse, worm,
keystroke logger, rootkit, or other malicious computer software;
3. Not conduct any systematic or automated data collection activities, including without
limitation scraping, data mining, data extraction, and data harvesting on or in relation to
our website without our express written consent;

4. Not to knowingly or recklessly contravene, in the course of using this website, the
provisions of any legal or regulatory requirements of any competent authority having
jurisdiction over you or over any activity you undertake;
5. Not to use this website to make unauthorised attempts to access or interfere with any of
our systems or third party networks;
6. Not to use this website to conduct any business or activity or solicit the performance of
any activity that is prohibited by law;
7. Not to use this website for the transmission or posting of any material which is
defamatory, offensive or of an abusive or obscene or menacing nature or which infringes
third-party rights, or for the purpose of causing annoyance, inconvenience or needless
anxiety to any third party, or send any message which you know to be false or make use
of this website for such purpose(s);
8. to inform us immediately of any claim or action against you for any use of this website
and, on request from us, to immediately cease the act complained of.
Freethepine is entitled to investigate occurrences that may involve such violations and may
involve, and cooperate with, law enforcement authorities in prosecuting users who are involved
in such violations.
PRIVACY AND USAGE OF COOKIES
Freethepine will not intentionally disclose any personally identifying information about you to
third parties, except where Freethepine, in good faith, believes such disclosure is necessary to
comply with the law or enforce these Terms. By using the Website, you signify your acceptance
of Freethepine’s Privacy Policy.

Members signing up for the Website are opting in to receive newsletters and other special offers
through emails/notifications from the Website. If you do not wish to receive these emails, you
may opt-out anytime.
Please refer to our Privacy Policy and Cookies Policy.
INTELLECTUAL PROPERTY RIGHTS
"Intellectual Property Rights" means any and all rights existing from time to time under patent
law, copyright law, moral rights law, trade secret law, trade mark law, unfair competition law,
publicity rights law, privacy rights law, and any and all other proprietary rights, as well as, any
and all applications, renewals, extensions, restorations and reinstatements thereof, now or
hereafter in force and effect worldwide.
All material (including but not limited to the ) and content on the Website, including images,
illustrations, text, graphics, logos, button icons, images, audio clips, digital downloads, data
compilations and software, is our property, or the property of our affiliates or content suppliers,
and is protected by the domestic as well as international intellectual property law, including
copyright, authors’ rights, database rights laws, trademarks, and other intellectual property rights
that are owned and controlled by us or by other parties that have licensed their material to us.
The compilation of all content on the Website is our exclusive property and is protected by
domestic as well as international copyright and database rights laws.
You hereby agree to not copy, reproduce, republish, upload, post, transmit or distribute such
material in any way, including by e-mail or other electronic means whether directly or indirectly
and you must not assist any other person to do so. Without the prior written consent of the owner,
modification of the materials, use of the materials on any other Website or use of the materials
for any purpose other than personal, non-commercial use is a violation of the copyrights,
trademarks and other proprietary rights, and is prohibited.

REVIEWS AND FEEDBACK
Freethepine allows the posting of customer reviews for the products you have purchased from
the Website. We love hearing from our customers! So, if you would like to share your thoughts
about our products, please feel free to leave a review on our website. By submitting a review,
you acknowledge that your comments may be used on our website or in our marketing materials.
We reserve the right to edit or remove any reviews that contain inappropriate or offensive
language. Any customer failing to comply with the Terms may be expelled and refused
continued access to, the ability to post reviews in the future.
Under no circumstances will we, our subsidiaries, affiliates, officers, directors, agents,
co-branders or other partners, employees, or representatives be liable for any loss or damage
caused by your reliance on information obtained through these posted comments. The opinions
expressed by anyone other than the Company itself are solely the opinions of those customers
and do not reflect the opinions of the Company or any of its subsidiaries or affiliates.
You also acknowledge and agree that any feedback, including, but not limited to, suggestions,
comments, ideas, or other information, provided by you in the form of email or other
submissions (collectively, “Feedback”) to us is non-confidential and you hereby grant
Company, its affiliates, subsidiaries, successors, and assigns an irrevocable, worldwide,
transferable, nonexclusive, royalty-free, and fully sublicensable right to use such Feedback for
any purpose without any compensation or attribution to you.
DISCLAIMER OF WARRANTIES
Your use of the Website and/or Products are at your sole risk. The Website and the Products are
offered on an “as is” and “as available” basis. The Company expressly disclaims all warranties of
any kind, whether express or implied, including, but not limited to, implied warranties of
merchantability, fitness for a particular purpose and non-infringement with respect to the
Products or Website content, or any reliance upon or use of the Website content or Products.

Without limiting the generality of the foregoing, the Company makes no warranty:
1. that the information provided on this Website is accurate, reliable, complete, or timely;
2. that the links to third-party websites are to information that is accurate, reliable,
complete, or timely;
3. no advice or information, whether oral or written, obtained by you from this Website will
create any warranty not expressly stated herein;
4. as to the results that may be obtained from the use of the Products or that defects in the
Products will be corrected; and
5. regarding any Products purchased or obtained through the Website.
The inclusion of any Products or offers on the Website at a particular time does not imply or
warrant that the Products or offers will be available at any time.
The Company shall have the right, at any time, to change or discontinue any aspect or feature of
the Website, including, but not limited to, content, hours of availability and equipment needed
for access or use. Further, the Website may discontinue disseminating any portion of information
or category of information. The Company does not accept any responsibility and will not be
liable for any loss or damage whatsoever arising out of or in connection with any ability/inability
to access or to use the Website.
LIMITATION OF LIABILITY
The Company takes no liability or exclusive remedy, in law, in equity, or otherwise, with respect
to the Website content and Products and/or for any breach of these Terms. The Company will not
be liable for any direct, indirect, incidental, special or consequential damages or loss in
connection with these Terms or the Products in any manner, including liabilities resulting from
(a) the use or the inability to use the Website content or Products or allied services; (b) the cost of
procuring substitute the Products or content; (c) any Products purchased or obtained or
transactions entered into through the Website; or (d) any lost profits you allege, even if we have

been advised of the possibility of such damages and in no event shall our maximum aggregate
liability exceed.
You agree that, to the fullest extent permitted by applicable law, neither the Company nor our
affiliates, partners, or licensors will be responsible or liable (whether in contract, tort (including
negligence) or otherwise) under any circumstances for any (a) interruption of business; (b)
access delays or access interruptions to the Website; (c) data non-delivery, loss, theft,
mis-delivery, corruption, destruction or other modification; (d) loss or damages of any sort
incurred as a result of dealings with or the presence of third party website links on the Website;
(e) viruses, system failures or malfunctions which may occur in connection with your use of the
Website, including during hyperlink; (f) any inaccuracies or omissions in content; or (g) events
beyond the reasonable control of the Company. We make no representations or warranties that
defects or errors will be corrected. This disclaimer constitutes an essential part of these Terms.
Some jurisdictions do not allow the limitation or exclusion of liability for incidental or
consequential damages so some of the above limitations may not apply to you.
INDEMNIFICATION
You will release, indemnify, defend and hold harmless the Company, and any of its contractors,
agents, employees, officers, directors, shareholders, affiliates and assigns from all liabilities,
claims, damages, costs and expenses, including reasonable attorney’s fees and expenses, of third
parties relating to or arising out of: (a) these Terms or the breach of your warranties,
representations and obligations under these Terms; (b) the Website content or your use of the
Website content; (c) the Products or your use of the Products (including trial products); (d) any
intellectual property or other proprietary right of any person or entity; (e) your violation of any
provision of these Terms; or (f) any information or data you supplied to the Company. When the
Company is threatened with suit or sued by a third party, the Company may seek written
assurances from you concerning your promise to indemnify the Company; your failure to
provide such assurances may be considered by the Company to be a material breach of these

Terms. The Company will have the right to participate in any defense by you of a third-party
claim related to your use of any of the Website content or Products, with counsel of the Company
choice at its expense. The Company will reasonably cooperate in any defense by you of a
third-party claim at your request and expense. You will have sole responsibility to defend the
Company against any claim, but you must receive the Company prior written consent regarding
any related settlement. The terms of this provision will survive any termination or cancellation of
these Terms or your use of the Website or the Products.
GOVERNING LAW AND JURISDICTION
These Terms and any separate agreements whereby we provide you Services shall be governed
by and construed in all respects in accordance with the Laws of France and shall have exclusive
jurisdiction over any dispute arising under this Agreement.
NOTICES
Legal notices must be served on the email address provided in the ‘Contact Us’ clause. Notice
will be deemed given 48 hours after the email is sent unless the sending party is notified that the
email address is invalid or that the email has not been delivered. Alternatively, we may give you
legal notice by mail to the address provided by you during the registration process. In such case,
notice will be deemed given three days after the date of mailing.
LEGAL DISPUTES
If a dispute arises between you and Company, our goal is to provide you with a neutral and
cost-effective means of resolving the dispute quickly. We strongly encourage you to first contact
us to seek a resolution. If your dispute is not resolved by contacting Customer Service, all legal
notices and formal disputes should be sent to Company’s email id in accordance with the
above-mentioned Clause. We agree to consider resolving the dispute through alternative dispute
resolution procedures, such as mediation or arbitration, as alternatives to litigation in accordance
with the Laws of France. The Place for alternative dispute resolution is in Marseille, France.

REMOVAL OF DOUBTS
Notwithstanding anything stated in this Regulation for any unforeseen issues arising, and not
covered by this regulation, or in the event of differences of interpretation, the CEO of the
Company may take a decision as he/she may deem fit. The decision of the CEO shall be final.
MISCELLANEOUS
Severability - The provision or part-provision of this Agreement is or becomes invalid, illegal or
unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid,
legal and enforceable. If such modification is not possible, the relevant provision or
part-provision shall be deemed deleted. Any modification to or deletion of a provision or
part-provision under this clause shall not affect the validity and enforceability of the rest of this,
agreement. If any provision or part-provision of this Agreement is invalid, illegal or
unenforceable, the parties shall negotiate in good faith to amend such provision so that as
amended, It is legal, valid and enforceable, and, to the greatest extent possible, achieves the
intended commercial result of the original provision."
Entire Agreement - The failure of us to exercise or enforce any right or provision of these
Terms and Conditions shall not constitute a waiver of such right or provision. These Terms and
Conditions and any policies or operating rules posted by us on this site or in respect to the
Service constitute the entire agreement and understanding between you and us and govern your
use of the Service, superseding any prior or contemporaneous agreements, communications and
proposals, whether oral or written, between you and us. Any ambiguities in the interpretation of
these Terms and Conditions shall not be construed against the drafting party.
Waiver - If you breach these Terms and we take no action, we will still be entitled to use our
rights and remedies in any other situation where you breach these Terms.
Amendments - Notwithstanding anything contained hereinbefore, Freethepine may amend and
implement the Terms, whenever required, in the interest of maintaining the standard and

improving user experience without any prior notice and you shall be governed by such Terms so
implemented from time to time. Please review the Terms from time to time on a regular basis
since your ongoing use is subject to the Terms as amended.
Force Majeure - No one shall be liable for any delay or failure in performance due to events
outside the defaulting Party's reasonable control, including without limitation acts of God,
earthquake, riots, war, acts of terrorism, fire, epidemics, or delays of common carriers or other
circumstances beyond its reasonable control.
TERMINATION OF ACCOUNT
The obligations and liabilities of the parties incurred prior to the termination date shall survive
the termination of this agreement for all purposes.
These Terms and Conditions are effective unless and until terminated by either you or us. You
may terminate these Terms and Conditions at any time by notifying us that you no longer wish to
use our Services, or when you cease using our site.
If in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or
provision of these Terms and Conditions, we also may terminate this agreement at any time
without notice and you will remain liable for all amounts due up to and including the date of
termination; and/or accordingly may deny you access to our Services (or any part thereof).
CONTACT US
After reviewing this policy, if you have any additional questions, concerning these Terms and
Conditions, please contact us by sending an email to pineappleambassadors@gmail.com by
adding the word “Terms” in the subject line.
Last Updated: April 28, 2023.